Consulting
The effective application of technology can transform individual businesses and entire industries. Yet it seems that the majority of ‘IT projects’ fail to deliver the business benefits that were anticipated when they were initiated.
Technology itself is rarely considered to be the cause of project failure. More often it is seen to be politics and inertia within the organization itself; inadequate attention to the management of change; or a lack of clarity with regard to the business objectives and poor project planning.
WorldGroup Consulting can help ensure that organizations realize maximum business return from their investment in IT. Our Business Consultants can help
- Develop a common understanding of the business challenge or opportunity to be addressed
- Identify the IT Projects required and develop an IT Strategy to enable the business to succeed
- Design and implement end-to-end customer-oriented business processes supported by appropriate technology
- Construct robust measurement systems to ensure that the benefits desired are delivered
- Manage the change effectively.
Our Business Consultants come from a variety of backgrounds, but each of us has many years experience in senior business management roles. Our specific expertise includes:
- Marketing Strategy (including CRM)
- Loyalty Programs
- Permission Based & E-mail Marketing
- IT Strategy development
- IT Outsourcing
- Technology Selection (including RFIs, RFPs etc)
- Business Process Re-engineering
- Organization Change Management
- Business Case development
- Benefits Realization
- Balanced Scorecard
- E-Commerce
Project Management
WorldGroup Consulting believes project management is the key to a successful project. Our project managers have the experience and expertise to ensure that client expectations are met, and frequently exceeded, and that the project is delivered on time and on budget.
To ensure that every project delivers real business benefits, WorldGroup has a unique project management methodology, which enables the most exacting client requirements to be met. LEVEREDGE, developed by WorldGroup, ensures that project teams clearly understand system requirements and maximize client involvement in the requirement, design and verification process.
Project Management is more than scheduling resources. It is a complicated network of influence. A project team must be able to adapt to unforeseen circumstances while engaging the key stakeholders within an organization, ensuring good communication while working as a solid partnership with your business.
The outcome is the management of risk through the attention to detail, delivering to expectation and fulfilling the business requirement.
The LEVEREDGE benefit enables WorldGroup professionals, business teams and customers to work closely together to move confidently towards solutions that are both appropriate and designed to fully meet client goals.
Systems Integration
WorldGroup Consulting has many years of experience in the development and implementation of technology solutions that support customer based initiatives such as customer order fulfillment, real-time reporting and Internet enabled transactions.
Our vendor and technology independence enables us to work with leading software providers to manage, design and deliver ‘best of breed,’ strategic solutions across a broad range of packaged or custom-built software.
- Marketing Strategy (including CRM)
- Loyalty Programs
- Permission Based & E-mail Marketing
- IT Strategy development
- IT Outsourcing
- Technology Selection (including RFIs, RFPs etc)
- Business Process Re-engineering
- Organization Change Management
- Business Case development
- Benefits Realization
- Balanced Scorecard
- E-Commerce
At WorldGroup we not only understand the complex integration that links new front end office tools to business critical legacy systems, we also have proven expertise in this critical area of technical and business integration.
Package Implementation
WorldGroup Consulting is an implementation partner of many of the leading CRM and e-business package providers.
Our implementation of several types of CRM packages and many leading e-business technologies supports our proven track record. This experience allows us to tailor the solution to your specific requirements by understanding business processes.
Our success in this field is based on understanding. Not only of the intricacies involved but also in how many packages and technologies fit together.
At WorldGroup we see the big picture and the whole problem, which is why we can, and do, overcome the real challenges of integration with existing systems and implementation of new business processes.